Republican lawmakers are facing growing anger over the deadliest mass shooting at an American school in nearly a decade yesterday, with many of their constituents expressing frustration over their repeated votes against even modest gun control reforms.
Social media can’t solve the problem. Indigov, a three-year-old, 70-person Washington-based startup, can’t solve it either, but the outfit, a service platform for public officials, can likely help. Its entire raison d’être is giving lawmakers and others a way to communicate with those who voted them into office, as well as provide more assurance to these constituents that their voices are heard — and that their emails and tweets and letters are being read by an actual human.
How does it work? We talked with Indigov’s founder, Alex Kouts, last week, ahead of yesterday’s tragedy, and he explained Indigov’s software-as-a-service offering as a kind of multichannel communication platform with three components, all of which work together to better empower public officials to “ingest, triage, and resolve any type of request or opinion or message that comes into their office.”